Business Solutions

Our Business Solutions group provides innovative solutions that help agencies improve their performance in accomplishing their missions. Our solutions are aimed at:

  • Enhancing workforce capabilities and effectiveness

  • Increasing operational efficiencies

  • Enriching customer service

  • Supporting decision-making

  • Improving transparency, accountability, and reporting

  • Fulfilling regulatory requirements

 

We bring together a team of highly qualified resources that follow disciplined and repeatable processes for software development and project management, as evidenced by our CMMI Level 3 appraisal and ISO 9001:2015 certification.  

 

 

 

 

 

Integrated Strategic Planning, Risk Management, and Performance Management

Plexus offers a leading web-based performance management and reporting platform called Program Performance Manager (PPM).  PPM is a proven program performance management software platform that enables government agencies to track, measure, and demonstrate program effectiveness. PPM’s ad hoc reporting and analytic capabilities help to rapidly find answers to business questions. PPM provides a secure, highly-configurable platform that complies with all of the requirements set forth in the GPRA Modernization Act of 2010. Other services that we provide in combination with PPM include:

[ note:  PPM is also known by some customers as Visual Performance Suite (VPS) ]

 

 

 

 

 

  • Strategic Plan Development and Execution

  • OMB/GPRA Consulting

  • Performance Metric Advisory Services

  • Automated GPRA Reporting

  • Online Scorecarding and Dashboards

  • Risk Management and Reporting

  • Project Tracking and Reporting

  • Ad hoc reporting and analytics

  • Public Facing Dashboards

  • Survey Tools

  • Grants Management and Reporting

  • Budget Management and Reporting

  • Training and Help Desk Support

 

 

Custom Application Development

 

We offer a full range of software development and support services for custom designed solutions to precisely meet your business needs and add value to your organization through cost savings and efficiencies, and improved service delivery. We work with our clients to assess their program goals and then deliver innovative solutions to achieve those goals while adhering to industry-certified processes and methodologies.

 

Whether you are developing a stand-alone application or implementing an enterprise-wide solution, we incorporate our proven full-life-cycle development methodologies (e.g., Agile, Waterfall, JAD, etc.) following CMMI Level 3 processes to ensure project success. Our complete, end-to-end services include:

 

  • Requirements Analysis and Definition

  • Software Research and Prototyping

  • Software Design and Development

  • Information Engineering

  • Database Design and Development

  • Product Integration

  • Full Range of Testing Services, including Verification, Validation, and Regression Testing

  • Implementation and Deployment

  • Application Hosting

  • Application Maintenance and Ongoing Support

  • Training and Help Desk Support 

 

 

Business Process Management/Workflow Automation

 

Business Process Management (BPM) and workflow automation provide methodologies and tool suites to effect, control, and optimize positive change and drive improved operational efficiencies allowing your organization to accomplish more with less. Through a BPM implementation, we will help you:

 

  • Increase efficiency and timeliness in process delivery

  • Capture and document your process knowledge

  • Support an agile approach to policy and process changes without the need for a large communication and training investment

  • Standardize processes and service delivery

  • Reduce the possibility for errors to be made

  • Improve organizational effectiveness

  • Facilitate process measurement to identify where improvements can be made

  • Improve operational performance

 

 

Document Translation Services

 

Responding to a multi-cultural population, most Federal agencies have adjusted their communications strategies to enable them to more effectively communicate with their constituents and stakeholders. This means that many Federal agencies are translating a large percentage of their documents and web pages in several languages.

 

Plexus specializes in providing translation and interpretation services to Federal agencies. We have been doing this type of work for the Internal Revenue Service and other organizations since 2005. Plexus has a highly-skilled team of certified translators, interpreters, proofreaders, and reviewers who provide accurate, high-quality translations, following Plexus’s quality assurance translation process.

 

 

Document translations from English into Spanish, French, Chinese, Korean, Vietnamese, and Russian

 

  • Document translations from other languages into English

  • Web site translations

  • Software user interface translations

  • Specialists in tax-related and financial translations

  • Audio transcriptions and translations

 

 

Section 508 Remediation Services

 

Plexus Scientific Corporation realizes the importance of making Information Technology (IT) products accessible for everyone, regardless of physical limitation or disability. Plexus has extensive experience with government agencies and many private industry organizations which has made us aware of the increasing need for accessible IT products within organizations.

 

Plexus developed the "Talking Tax Forms" for the IRS to function Microsoft Active Accessibility (MSAA) compliant screen readers as well as Dragon Naturally Speaking Voice Recognition Software using PDF format as a means of distributing government forms as well as other documents.

 

Plexus specializes in providing translation and interpretation services to Federal agencies. We have been doing this type of work for the Internal Revenue Service and other organizations since 2005. Plexus has a highly-skilled team of certified translators, interpreters, proofreaders, and reviewers who provide accurate, high-quality translations, following Plexus’s quality assurance translation process. Our services include:

 

  • Assessments

    • PDF Assessment

    • Web Site Assessment

    • Web Application Assessment

  • E-Learning

    • Pre-developed Section 508 Courseware

    • Customized Section 508 Courseware

  • Web Accessibility

    • HTML

    • XML

    • JavaScript

    • CSS

    • Ajax

    • Adobe Flash

    • Streaming Audio and Video

  • Document Remediation

    • PDF Documents

    • PDF Forms

    • Microsoft Word Documents

    • Microsoft PowerPoint Documents

    • Microsoft Excel Documents

  • Alternative Formats

    • Braille (hard copy, electronic)

    • PDF forms and documents

    • Large print

    • Digital Talking Books

    • HTML, Word, and TXT files