Certifications
Plexus was originally appraised at CMMI Level 3 in August 2005, and was recertified in September 2007 and May 2009.
Quality processes encompass all on-site and off-site operations performed by Plexus staff, suppliers, and subcontractors.
Customer evaluation, verification, validation, and acceptance are an integral part of the Plexus quality process.
Business Solutions
Plexus Scientific is an employee-owned small business offering innovative solutions that help federal agencies improve their performance in accomplishing their missions. Our solutions are aimed at:
- enhancing workforce capabilities and effectiveness;
- increasing operational efficiencies;
- enriching customer service;
- supporting decision-making;
- improving transparency, accountability, and reporting; and
- fulfilling regulatory requirements.
Featuring a highly qualified team of professionals and technologists and industry-certified CMMI Level 3 and ISO 9001:2008 processes and methodologies, Plexus Scientific is uniquely qualified to provide an exceptional blend of innovative services and capabilities to our clients.
We offer the following kinds of solutions that help to improve your agency's performance.
| Our Solutions | Workforce Capabilities and Effectiveness | Operational Efficiency | Customer Service | Decision-Making | Transparency, Accountability, and Reporting | Regulatory Compliance |
| Learning Solutions | We create relevant courseware and training delivery systems to make your workforce more knowledgeable. | More knowledgeable workers will enable your operations to be more efficient. | More knowledgeable workers will enable them to provide better service to their customers. | |||
| Knowledge Management | Organizing knowledge assets and making them easily accessible to workers will enhance the capabilities of the workforce. | Better access to information will remove inefficiencies in the organization. | Access to the right knowledge at the right time will enable workers to provide better customer service. | Access to organizational knowledge assets will facilitate decision-making. | ||
| Business Process Automation | With automated processes in place, the workforce can focus on doing their jobs rather than contending with manual processes. | Automated processes will increase efficiencies, increase standardization, reduce errors, and enable bottlenecks to be addressed. | Automated processes yielding improved efficiencies and process tracking will improve customer service. | The ability to track items in a process yields greater transparency and accountability. | ||
| Accessible Media Solutions | Making documents Section 508 compliant documents and systems will improve service to visually impaired customers. | All public documents and system user interfaces are required to be Section 508 compliant. | ||||
| Document Translation Services | Making documents available in other languages improves customer service for customers that do not speak English natively. | In cases where documents are required to be published in other languages, this service helps to achieve regulatory compliance. | ||||
| Custom Application Development | Custom applications can be built to increase the effectiveness of the workforce. | Custom applications can be built to improve operational efficiencies. | Custom applications can be built to promote customer self-service, and to improve overall customer service. | Custom application can pull together information from disparate sources, providing more complete information to support decision-making. | ||
| Program Performance Management | Automation of data collection and report generation will improve operational efficiencies. | Performance data can be presented in an analytic format to support decision-making. | Program performance tracking and reporting improves transparency and accountability. Automation of report generation improves overall reporting capabilities. | Program Performance Manager helps satisfy legislated GPRA requirements. |