Logistics Automation
The broad range and depth of Plexus LI’s logistics automation
capabilities is primarily based on our past work experience, employee skill sets and capabilities, training,
rapid response capabilities, familiarity with our clients’ work environment, and our project teams’
commitment to their work and our clients. Through our OCONUS and CONUS logistics automation experience,
Plexus LI offers exemplary operation, troubleshooting, maintenance, and training support for the following:

Core Competencies
Plexus LI logistics automation support encompasses a range of capabilities, listed below. This support is provided in accordance with 2-, 4-, or 24-hour client-specified response time requirements.
Customer assistance in all aspects of automation support,
including network troubleshooting, upgrade support services, peripheral devices, PCDCs, RFIDs,
and communication interfaces
Installation, configuration, and troubleshooting of legacy
software systems and newer operating systems
Network management, including adding and removing users,
implementing System Update Servers, Change Packages, and Interim Change Packages in
an IP-based network
Help Desk operations
Hardware evacuation to Forward Repair Activities within 48 hours
Maintenance of computer float systems
Trend monitoring and analysis
Submission of Engineering Change Proposals
Logistics training such as hands-on sustainment training and
development of training material from the EUM, SM, Commander’s Guide, and CSSAMO’s database
Hardware procurement and rebuilds
IAVA compliance maintenance
Needs assessments
Preventive maintenance and hardware rebuilds
Deployment logistics
Spares inventory management and acquisition
BLAST (modem file transfer) and File Transfer Protocol support
CAISI, VSAT, RFID operation and support